Privacy Policy
Effective Date: July 7, 2026
Introduction
This Privacy Policy describes how Keystone Cash LLC (“Keystone Cash,” “we,” “our,” or “us”) handles information gathered through our website located at keystonecash.app, our mobile application, and any related tools, features, or services we make available (together, the “Services”). By using the Services, you acknowledge and consent to the practices outlined here.
1. About Keystone Cash
Company Name: Keystone Cash LLC
Email: support@keystonecash.app
Website: keystonecash.app
2. Scope of This Policy
This Policy applies to all users of our Services in the United States. It does not cover the practices of third-party companies whose websites or products you may reach through links, integrations, or referrals from the Services. When you leave our Services to interact with a third party, that entity’s own privacy notice will govern its treatment of your information.
3. Categories of Information We Collect
We gather information through three primary channels: (a) details you share with us directly, (b) data captured automatically as you use the Services, and (c) information supplied by outside sources.
3.1 Details You Share Directly
The information you actively provide may include:
Personal identifiers such as your first and last name, email address, and telephone number.
Basic profile fields such as ZIP code, state of residence, and stated preferences.
Details submitted while requesting comparisons or matches, which can include income ranges, current employment status, housing situation, requested funding amount, or other eligibility inputs.
Correspondence you send to us, including support requests, survey submissions, and any feedback or suggestions.
Please note: Keystone Cash will never ask you for online banking credentials or passwords. If you elect to move on to a third-party provider, that provider’s own information practices will control.
3.2 Data Collected Automatically
When you interact with the Services, we automatically log certain technical details, such as:
Device and session information — hardware model, operating system version, application build, browser identifier, language preference, time zone, and diagnostic logs.
Persistent and non-persistent identifiers — mobile advertising IDs, device tokens, and application instance references.
Coarse location, typically at the city or state level, inferred from your IP address.
Interaction data — pages and screens viewed, features accessed, referring URLs, timestamps, and event-level engagement details.
Signals from cookies, pixels, and similar web technologies used across our website, including analytics and performance metrics.
3.3 Information from External Sources
We may also receive information about you from third parties, including:
Analytics and measurement vendors that help us monitor and improve the Services.
Marketing and attribution partners assisting with campaign performance tracking, where applicable.
Third-party providers and platforms you choose to engage with — for instance, if you click through to a partner offer or begin an application flow hosted elsewhere.
4. How We Use the Information We Collect
We rely on the information we hold for purposes that include:
Operating, delivering, and maintaining the Services, including our comparison and matching functionality.
Personalizing content, recommendations, and features to make your experience more useful.
Responding to inquiries, providing customer support, and otherwise communicating with you.
Monitoring, troubleshooting, and securing the Services, including detecting and preventing fraud or abuse.
Conducting internal analytics, research, and product development activities.
Delivering administrative notifications such as policy revisions, service updates, and security alerts.
Sending marketing messages where the law allows (you can opt out at any time — see Section 7).
Meeting our legal, regulatory, and contractual obligations and enforcing our terms.
5. How We Share Information
Circumstances in which we may disclose information include:
5.1 Service Providers and Vendors
We rely on trusted third-party vendors — for example, hosting providers, analytics platforms, security tools, and customer-support systems — to run the Services on our behalf. These vendors may only handle information as needed to perform their functions for us.
5.2 Third-Party Providers You Choose to Engage
If you decide to proceed to a third-party offer, lender, issuer, or platform, we may pass along information required to route your request or measure the referral, such as an identifier, request details, or attribution tags. The receiving third party’s privacy policy will govern how it handles your information from that point forward.
5.3 Legal, Compliance, and Safety Reasons
We may disclose information when we believe in good faith that doing so is necessary to:
Comply with a law, regulation, subpoena, court order, or governmental request.
Protect the rights, safety, or property of Keystone Cash, our users, or the public.
Investigate, prevent, or address suspected fraud, abuse, or security threats.
5.4 Business Transitions
If Keystone Cash becomes involved in a merger, acquisition, financing round, restructuring, insolvency proceeding, or asset sale, information may be transferred as part of that process.
5.5 Aggregated and De-Identified Information
We may share statistical, aggregated, or de-identified information that cannot reasonably be traced back to any individual user.
6. Cookies, Pixels, and Similar Technologies
Our website uses cookies, tracking pixels, and comparable technologies to:
Remember your preferences and settings.
Analyze traffic patterns and site performance.
Enhance the overall user experience.
Measure the effectiveness of marketing activities, where relevant.
You can manage cookie behavior through your browser configuration. Blocking or removing cookies may cause certain features of the Services to work incorrectly or become unavailable.
7. Your Communication Preferences and Opt-Out Choices
Marketing emails: Every promotional email includes an unsubscribe link. Clicking it will remove you from marketing distribution.
SMS messages (if used): Reply “STOP” or follow the opt-out steps included in the message.
Push notifications: You may enable or disable app notifications through your mobile device’s settings.
Even after opting out of marketing, we may still send you non-promotional communications, such as replies to your support requests, transactional notices, or important service alerts.
8. How Long We Keep Information
We keep personal information for as long as it is reasonably necessary to:
Deliver and support the Services.
Maintain records for legitimate business operations.
Comply with applicable legal, regulatory, or reporting requirements.
Resolve disputes and enforce our agreements and policies.
The specific retention period depends on the nature of the information and any applicable requirements.
9. Security Measures
We apply reasonable administrative, technical, and organizational safeguards designed to protect the information we handle. That said, no online transmission or storage system can be guaranteed to be entirely secure, and we cannot promise absolute security.
10. Children’s Privacy
The Services are not directed at children under the age of 13 (or under 16 where applicable law sets a higher threshold). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please email support@keystonecash.app so we can promptly take appropriate steps.
11. Your U.S. Privacy Rights
Depending on the state where you live, you may have the right to:
Ask for access to the personal information we hold about you.
Request correction of information you believe is inaccurate.
Request deletion of specific personal information.
Opt out of certain uses, such as targeted advertising, where the law provides that option.
Ask for details about how we have disclosed personal information.
To make a request, contact us at support@keystonecash.app. We may need to verify your identity before responding. You may also use an authorized agent to submit requests on your behalf where the law permits.
California Residents (CCPA/CPRA)
If you reside in California, you may have additional rights under the California Consumer Privacy Act, as amended, including rights to know, correct, delete, and opt out of the “sale” or “sharing” of your personal information as those concepts are defined by California law. Keystone Cash does not exchange personal information for monetary payment. However, some identifiers and usage information may be shared with analytics or advertising partners to measure performance, which California law may treat as “sharing.” To submit an opt-out request, email support@keystonecash.app with the subject line “California Opt-Out Request.”
12. Do Not Track Signals
Some web browsers can send a “Do Not Track” (“DNT”) signal. Because no consistent industry standard yet exists for interpreting DNT signals, our Services currently do not react to them.
13. Users Located Outside the United States
The Services are intended for people located in the United States. If you access the Services from another country, please understand that your information may be processed and stored in the United States or in other jurisdictions where we or our service providers operate.
14. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be reflected by changing the Effective Date at the top of the document. Your continued use of the Services after a revision becomes effective indicates that you accept the updated Policy.
15. Contact Us
If you have questions, concerns, or requests concerning your privacy or this Policy, please reach out to us:
Company: Keystone Cash LLC
Email: support@keystonecash.app
Website: keystonecash.app